Rates
BASE
$130/week
Call center service
8H AM – 4pm EST Monday through Friday.
Optional evening, night and weekend
Less than 10 calls per day -Customized call answering. Call transfer-Appointment scheduling-Order taking-Information line-Overflow, excess calls -Email management (20) Keep control of your main number. -Display of your company number on all outgoing calls included -Daily report of incoming and outgoing calls during a shift. -We offer these services starting at $500 per month with a contract duration of 1 month / 3 months / 6 months / 12 months, all renewable.
MORE
$260/week
Call center service
8H AM – 4pm EST Monday through Friday.
Optional evening, night and weekend
Less than 25 calls per day -Customized call answering. Call transfer-Appointment scheduling-Order taking-Information line-Overflow, excess calls -Email management (30) Keep control of your main number. -Display of your company number on all outgoing calls included -Level 1 technical support and 4h / monthly IT security update included -Daily report of incoming and outgoing calls during a shift. -We offer these services starting at $1000 per month with a contract duration of 1 month / 3 months / 6 months / 12 months, all renewable.
PREMIUM
$360/week
Call center service
8H AM – 4pm EST Monday through Friday.
Optional evening, night and weekend
Less than 40 calls per day -Customized call taking. Call transfer, appointment scheduling, order taking, information line, overflow, call surplus, e-commerce, social media -Email management (50) Keep control of your main number. -Display of your company number on all outgoing calls included -Level 1 technical support and IT security update 4h / monthly included -Development of your basic website or maintenance of your website included. -Daily report of incoming and outgoing calls during a work shift. -We offer these services starting at $1500 per month with a contract duration of 1 month / 3 months / 6 months / 12 months all renewable.
CALL CENTER
Dedicated or specialized agents Telephone answering 24/7 call answering -Call transfer and overflow -Order taking and data entry -Occasional coverage -Personalized outbound call campaign -Callback campaign -Virtual office assistant -Temporary staff replacement.
IT SUPPORT
Customized call answering Level 1 technical support Level 2 and 3 technical support -Monitoring your network -Maintenance of your IT equipment -Audio recording for telephone system -On-site IT consultation -Travel and local IT service -Implementation and maintenance -Network infrastructure (remote access, Firewall, servers, workstations, access card and IP camera system) -Migration and maintenance of IP telephony
IT DEVELOPMENT
Customized call taking Level 1 technical support Level 2 and 3 technical support -We develop customized reports -Maintenance of your internal site -Development of your website -Junior and senior developer according to the programming language